Creator
Chicago and North-Western Railway Co.
Title
Regulations for the Guidance of Conductors, Cooks and Waiters of the Chicago & North-Western R'y Co.'s Dining Cars.
Coverage
Chicago
Publisher
The Company
Date
1883
Description
As railroads standardized the use of dining cars, standards of service became paramount. This rulebook from the Chicago and North-Western provides detailed procedures and rules for all employees associated with the operation of the dining car on the line. The objective was to provide a superior passenger experience to passengers that was replicated on every train on the railroad.