Chicago and North-Western Railway Co.
Regulations for the Guidance of Conductors, Cooks and Waiters of the Chicago & North-Western R'y Co.'s Dining Cars.
As railroads standardized the use of dining cars, standards of service became paramount. This rulebook from the Chicago and North-Western provides detailed procedures and rules for all employees associated with the operation of the dining car on the line. The objective was to provide a superior passenger experience to passengers that was replicated on every train on the railroad.